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Ways to help yourself in a crisis 


SHOUT Crisis  Support Test Service 

Text BLUELIGHT to 85258 - Free out of hours text service for emergency services. If you're struggling to cope and need immediate support. 

Follow the link to Shout

Create a safety plan 

Follow the link to Very Well Mind  


Call 116 123. Email - 24/7 Helpline 

Samaritans for healthcare professionals

A wellbeing support line for anyone who works in health and social care. If you're feeling worried, stressed or overwhelmed, or just need to talk things through after a busy shift or long day at work. 


English: 0800 484 0555 7am - 11pm everyday. 

Welsh: 0808 164 2777 7am - 11pm everyday. 

CALM -Campaign Against Living Miserably

A leading movement against suicide

Call 0800 58 58 58 - 5pm to midnight every day

Follow the link to CALM

Follow the link to CALM guides  


24/7 Mental Health Helpline for Wales offering emotional support, information and literature. Self-assessment tool and self-help CBT.

Call 0800 132 737 / Text 81066 

Follow the link for the CALL Helpline

BMA Counselling service

For doctors and medical students - you do not have to be a member to access. 

Call 0330 123 1245, 24/7

BMA Counselling service 



7 days/week  

For Doctors and medical students. *You do not have to be a member to access* 

Doctors Support Network 

Peer support for doctors and medical students with mental health concerns 

RCN Counselling service 

0345 772 6100                          


Counselling and therapy for Nurses and Midwives 


Nurse Lifeline 

0808 801 0455 

Mon-Fri 7pm-11pm 

For all nurses, midwives, health support workers and their families 



Free psychological support service and therapists 


The Ambulance Staff Charity 

02477 987 922 8am-6pm Mon-Fri 



Supporting mental, physical and financial wellbeing for the Ambulance community. 

Counselling available 

Useful Contacts 

SBUHB Staff Wellbeing Advice and Support Service 


For EMRTS staff:


General Wellbeing enquiries 

Phone: 01639 684568 or ext 44568  9am - 5pm, Monday – Friday 



Occupational Health Department  


Website:  Follow this link to SBUHB's Occupational Health 


Phone: 01792 703610  Mon-Fri  8am - 5pm 

When your mental health is impacting on your work and vice versa 




Second Victim Support  

Second Victim Support recognises the impact that a significant incident has on the healthcare providers involved. 

Mind Cymru 

0300 123 3393                                                                


Mental health problems 

Local services 

Treatment options 

Advocacy services 

Side by Side 


Peer support online community talking about mental health 


Just B  

Counselling and Trauma helpline for Frontline workers 

0300 303 4434 

8am-8pm 7 days/week 

Bereavement and grief, 


Emotional support, 

Any other ways the COVID-19 pandemic has affected you. 

Anxiety UK 

Follow this link to 

03444 775 774 

Text support: 07537 416 905 


Access to therapy 



Supporting others 

Association of Anaesthetists    

Coffee and a gas: A wellbeing podcast 

Follow this link to Anaesthetists Wellbeing podcast  

Mental Wellbeing 

Follow this link for Wellbeing 

Sane Mental Health Forum  

Online community that offers a safe space to share experiences 

Follow this link to Support 




Online Cognitive Behavioural Therapy Courses and Wellbeing Tips 

Follow the link for the Silver Cloud Health Wellbeing courses 

A-Z of Mental Health  

Follow this link for Mind.Org support 

Online stress control tools 

Follow this link to Stresscontrol 

10 stress busters 

Mental wellbeing audio guide 

NHS Mood Zone

Mood Assessment Quiz 

Free Apps for NHS Staff 

Sleep app:

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