This privacy notice tells you what to expect when your information is processed by the EMRTS. You can contact the service at:
Wales Air Ambulance
We are legally able to process your personal information under Article 6 of the General Data Protection Regulation (GDPR) as the processing is necessary for us to perform our official functions as an NHS body. Article 9 GDPR for the provision of Health and Social Care will also be utilised.
There will be occasions when we will rely on other lawful bases such as when the processing is required for us to comply with the law, supports scientific research or is in your or another person’s vital interest (referring to a life-or-death situation).
If relevant, the service will use information that does not identify individuals, however we will sometimes have to process personal information about patients for the following purposes:
We will not store personal information for longer than is required. Personal information will be anonymised when it is no longer required in an identifiable format. It will be stored in line with NHS retention guidelines as follows:
There may be occasions where we will share your information with others involved in your health care treatment. This will only be done where there is a lawful basis to do so and in line with the purposes listed above.
Where required, we may share your information with:
The contact details for the Swansea Bay University Health Board’s Data Protection Officer are outlined below:
Data Protection Officer
Headquarters, Swansea Bay University Health Board
1 Talbot Gateway
Tel: 01639 683336
Swansea Bay University Health Board is the host of the EMRTS but are not the owner of all the information involved. Therefore, your query may be redirected to another Health organisation if appropriate.
Under data protection law, you have rights we need to make you aware of. The rights available to you depend on our reason for processing your information.
You have the right to ask us for copies of your personal information. This right always applies. There are some exemptions, which means you may not always receive all the information we process.
You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. This right always applies.
You have the right to ask us to restrict the processing of your information in certain circumstances.
You have the right to object to processing only where is it processed as part of our public tasks, or is in our legitimate interests.
This only applies to information you have given us. You have the right to ask that we transfer the information you gave us from one organisation to another, or give it to you. The right only applies if we are processing information based on your consent or under contract, or in talks about entering into a contract and the processing is automated.
You are not required to pay any charge for exercising your rights. We have one month to respond to you.
You also have the right to lodge a complaint with a supervisory authority if you are unhappy about how your data is processed.
In the UK, the supervisory authority is the Information Commissioner’s Office whose contact details are provided below:
Information Commissioner’s Office
Helpline: 0303 123 1113